FAQ'S
1. What products and services does Machco Solutions offer?
Machco Solutions supplies both brand-new and refurbished copiers, printers, computers, and Point-of-Sale (POS) systems, along with related consumables and accessories. Refurbished units are fully restored to optimize performance and reliability.
2. Where is Machco Solutions located, and what are your business hours?
The head office is located at 87 Cranbourne Avenue, Benoni, Gauteng, South Africa, 1500.
Typical opening hours are Monday to Friday, 08:30 – 17:00
3. How can I contact Machco Solutions for enquiries or support?
You can reach us at:
Phone: +27 11 420 1499
Email (Sales): sales@machcosolutions.co.za
Email (Support): support@machcosolutions.co.za
4. Do refurbished machines come with a warranty or guarantee?
Yes, all refurbished products are offered with a 3‑month guarantee, covering both OEM and quality generic spare parts
5. Why choose Machco Solutions over other suppliers?
We maintain long-standing relationships with major brands, which allows us to offer competitive pricing.
Our refurbishment process is rigorous to ensure quality and reliability.
Customer satisfaction is central to our business ethos
6. What brands and models are available?
We carry equipment from top-tier brands such as HP, Konica Minolta, Xerox, Ricoh and more. Offerings include managed MFPs from the HP Color LaserJet and LaserJet series, as well as popular brands across POS and computing equipment
7. Can I order online and have products delivered?
Yes, Machco Solutions operates an online store with a fully integrated shopping cart for placing orders on both new and refurbished items
8. Do you offer consumables and other accessories?
Yes. We stock a variety of consumables—toner, cartridges—and accessories for copiers, printers, POS systems, and computers
9. Are there options for bulk or business purchases?
Yes. We cater to organizations and retail businesses with bulk orders, tailored POS setups, and ongoing supply of consumables.
10. How do I get a quote or place a custom enquiry?
You can use the contact form on our website or email us directly. Provide details on your requirements or quantities for kopiers, printers, POS systems, or consumables, and our team will assist you promptly
